In order to allow you to keep a sufficient social distance, we currently only offer private rooms. This means that the room you have booked will only be occupied by you and your family/group.
Common areas are always accessible but restricted to a maximum number of people.
The activities provided can be reduced depending on the possibility of disinfection.
Common kitchens may not be accessible. This depends on the size of the kitchen and the availability of staff in the hostel to maintain standards of cleanliness and safety.
We have also relaxed our cancellation policy to allow you to plan your stay without stress.
For all new bookings, cancel free of charge up to 24 hours before D-day!
You have booked on our website:
Please contact the reception of the hostel where you have booked by phone or e-mail.
You have booked on another platform (booking, hostelworld, etc):
You will have to cancel directly on the site where you made the reservation.